Terms of service

Thank you for shopping with Supplement Empire. By accessing or using this website, you agree to be bound by the terms and conditions outlined below. Please read them carefully before making a purchase.

1. General Disclaimer

All content on this website is provided for informational purposes only. It should not be used to diagnose, treat, or replace professional medical advice or prescribed medications. Always consult with a qualified healthcare professional before beginning any new supplement, fitness program, or medical regimen.
While we strive to ensure accuracy, occasional errors in product information, pricing, or availability may occur.
Please also refer to our Privacy Policy for details on how we handle your personal data.

2. Prices and Currency

All prices are listed in Australian Dollars (AUD) and are valid only within Australia.
Prices do not include shipping, handling, or applicable taxes unless stated at checkout.
Final totals are provided during the checkout process and include all applicable fees.

3. Limitation of Liability

Supplement Empire is not liable for:

• Any adverse effects or damages resulting from the use or misuse of our products

• Manufacturing defects (these remain the responsibility of the brand/manufacturer)

• Inaccurate product information indirectly listed on our site

• Unauthorised access to or use of customer data

• Statements made by users or third parties on this site

• Any issues arising from third-party linked websites

4. Refund Policy

If we send an incorrect or faulty item due to our error, we will replace it or issue a full refund once the item is returned within 14 days, in its original condition.
If you ordered the wrong product, a return/refund may be considered on a case-by-case basis. You must notify us within 7 days of receiving your order.
Please refer to our full Returns & Refund Policy for more details.

5. Order Cancellation

Supplement Empire reserves the right to cancel any order if:

• The provided information is insufficient or unverifiable

• The order does not meet internal security or verification standards
  If payment has already been processed, a full refund will be issued to your original payment method.

6. Termination of Usage

We may terminate user accounts for violations including but not limited to:

• Breach of these Terms of Service

• Use of stolen or unauthorised payment information

• Attempting to access other users’ private data
  Users are responsible for maintaining the security of their login credentials and payment information.

7. Copyright & Intellectual Property

All website content, including text, images, graphics, design, logos, reviews, and software, is the property of Supplement Empire and protected under Australian copyright law.
No content may be copied, reproduced, distributed, or modified without our prior written consent. Unauthorised use will be subject to legal action.

8. Modifications to the Website

Supplement Empire reserves the right to modify, add, or remove content, pricing, products, and terms at any time without notice.
In cases where changes impact an existing order, we will honour the original terms of that order.

9. Acceptance of Terms

By using our website or placing an order, you acknowledge and accept all of the above Terms of Service. Violations may result in the suspension or termination of your account.
If you have any questions, please contact us at:
📧 service@supplementempire.com.au
📞 (02) 9797 1421